{"version":"1.0","provider_name":"Glow","provider_url":"https:\/\/getglow.io","author_name":"Phil Storey","author_url":"https:\/\/getglow.io\/author\/team-glow-phil\/","title":"11 Reasons Why Support Ticket Systems Beat Email - Glow","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"SBfopGQWFE\"><a href=\"https:\/\/getglow.io\/11-reasons-why-support-ticket-systems-beat-email\/\">11 Reasons Why Support Ticket Systems Beat Email<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/getglow.io\/11-reasons-why-support-ticket-systems-beat-email\/embed\/#?secret=SBfopGQWFE\" width=\"600\" height=\"338\" title=\"&#8220;11 Reasons Why Support Ticket Systems Beat Email&#8221; &#8212; Glow\" data-secret=\"SBfopGQWFE\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n<\/script>\n","description":"Introduction How well you manage your clients\u2019 website support requests is the number one reason that will dictate how long they remain a client. Not how you update plugins. Not how often you take backups. Not whether you track security vulnerabilities. All of those things matter, of course. But none of them trump support. So, [&hellip;]"}