{"id":9845,"date":"2025-04-11T10:20:24","date_gmt":"2025-04-11T09:20:24","guid":{"rendered":"https:\/\/getglow.io\/?post_type=wiki&#038;p=9845"},"modified":"2025-04-11T12:18:06","modified_gmt":"2025-04-11T11:18:06","slug":"cloudflare-blocking-glow-access-to-website","status":"publish","type":"wiki","link":"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/","title":{"rendered":"Cloudflare is blocking Glow&#8217;s access to this website"},"content":{"rendered":"\n<p>If your client&#8217;s website is running through Cloudflare, chances are that it will be blocking Glow&#8217;s access to both retrieve the latest data from WordPress and to run updates.<\/p>\n\n\n\n<p>To fix this, you&#8217;ll need to whitelist Glow&#8217;s IP address in Cloudflare.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"372\" src=\"https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access-1024x372.png\" alt=\"\" class=\"wp-image-9847\" srcset=\"https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access-1024x372.png 1024w, https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access-300x109.png 300w, https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access-768x279.png 768w, https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access.png 1323w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1<\/h2>\n\n\n\n<p>Login to Cloudflare, find the website that&#8217;s blocked and open the Security section of the menu on the left side.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2<\/h2>\n\n\n\n<p>Click on WAF and then Tools from the tabs across the top.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3<\/h2>\n\n\n\n<p>Scroll down to the IP Access Rules section and in the box labelled <code>IP, IP range, country name, or ASN<\/code>, paste our IP addres: <code>18.171.1.94<\/code>.<\/p>\n\n\n\n<p>Choose <code>Allow<\/code> from the <code>Action<\/code> dropdown menu and then either <code>All websites in account<\/code> or <code>This website<\/code> from the <code>Zone<\/code> dropdown menu.<\/p>\n\n\n\n<p>Click the blue <code>Add<\/code> button on the right side to finish.<\/p>\n\n\n\n<p>You&#8217;ll now see our IP address listed below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 4<\/h2>\n\n\n\n<p>Give it a few minutes to kick in and then retry the updates in Glow. You should now see them complete successfully.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If your client&#8217;s website is running through Cloudflare, chances are that it will be blocking Glow&#8217;s access to both retrieve the latest data from WordPress and to run updates. To fix this, you&#8217;ll need to whitelist Glow&#8217;s IP address in Cloudflare. Step 1 Login to Cloudflare, find the website that&#8217;s blocked and open the Security [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"wiki-sections":[85,96],"class_list":["post-9845","wiki","type-wiki","status-publish","hentry","wiki-sections-clients","wiki-sections-wptasks"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cloudflare is blocking Glow&#039;s access to this website - Glow<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cloudflare is blocking Glow&#039;s access to this website - Glow\" \/>\n<meta property=\"og:description\" content=\"If your client&#8217;s website is running through Cloudflare, chances are that it will be blocking Glow&#8217;s access to both retrieve the latest data from WordPress and to run updates. To fix this, you&#8217;ll need to whitelist Glow&#8217;s IP address in Cloudflare. Step 1 Login to Cloudflare, find the website that&#8217;s blocked and open the Security [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/\" \/>\n<meta property=\"og:site_name\" content=\"Glow\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-11T11:18:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1323\" \/>\n\t<meta property=\"og:image:height\" content=\"480\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/\",\"url\":\"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/\",\"name\":\"Cloudflare is blocking Glow's access to this website - Glow\",\"isPartOf\":{\"@id\":\"https:\/\/getglow.io\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access-1024x372.png\",\"datePublished\":\"2025-04-11T09:20:24+00:00\",\"dateModified\":\"2025-04-11T11:18:06+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/#primaryimage\",\"url\":\"https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access.png\",\"contentUrl\":\"https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access.png\",\"width\":1323,\"height\":480},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/getglow.io\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Cloudflare is blocking Glow&#8217;s access to this website\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/getglow.io\/#website\",\"url\":\"https:\/\/getglow.io\/\",\"name\":\"Glow\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/getglow.io\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/getglow.io\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/getglow.io\/#organization\",\"name\":\"Glow\",\"url\":\"https:\/\/getglow.io\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/getglow.io\/#\/schema\/logo\/image\/\",\"url\":\"http:\/\/getglow.io\/wp-content\/uploads\/2023\/09\/glow-logo.png\",\"contentUrl\":\"http:\/\/getglow.io\/wp-content\/uploads\/2023\/09\/glow-logo.png\",\"width\":200,\"height\":200,\"caption\":\"Glow\"},\"image\":{\"@id\":\"https:\/\/getglow.io\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/get-glow-app\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Cloudflare is blocking Glow's access to this website - Glow","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/","og_locale":"en_GB","og_type":"article","og_title":"Cloudflare is blocking Glow's access to this website - Glow","og_description":"If your client&#8217;s website is running through Cloudflare, chances are that it will be blocking Glow&#8217;s access to both retrieve the latest data from WordPress and to run updates. To fix this, you&#8217;ll need to whitelist Glow&#8217;s IP address in Cloudflare. Step 1 Login to Cloudflare, find the website that&#8217;s blocked and open the Security [&hellip;]","og_url":"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/","og_site_name":"Glow","article_modified_time":"2025-04-11T11:18:06+00:00","og_image":[{"width":1323,"height":480,"url":"https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/","url":"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/","name":"Cloudflare is blocking Glow's access to this website - Glow","isPartOf":{"@id":"https:\/\/getglow.io\/#website"},"primaryImageOfPage":{"@id":"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/#primaryimage"},"image":{"@id":"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/#primaryimage"},"thumbnailUrl":"https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access-1024x372.png","datePublished":"2025-04-11T09:20:24+00:00","dateModified":"2025-04-11T11:18:06+00:00","breadcrumb":{"@id":"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/#primaryimage","url":"https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access.png","contentUrl":"https:\/\/getglow.io\/wp-content\/uploads\/2025\/04\/cloudflare-blocking-access.png","width":1323,"height":480},{"@type":"BreadcrumbList","@id":"https:\/\/getglow.io\/wiki\/cloudflare-blocking-glow-access-to-website\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/getglow.io\/"},{"@type":"ListItem","position":2,"name":"Cloudflare is blocking Glow&#8217;s access to this website"}]},{"@type":"WebSite","@id":"https:\/\/getglow.io\/#website","url":"https:\/\/getglow.io\/","name":"Glow","description":"","publisher":{"@id":"https:\/\/getglow.io\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/getglow.io\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/getglow.io\/#organization","name":"Glow","url":"https:\/\/getglow.io\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/getglow.io\/#\/schema\/logo\/image\/","url":"http:\/\/getglow.io\/wp-content\/uploads\/2023\/09\/glow-logo.png","contentUrl":"http:\/\/getglow.io\/wp-content\/uploads\/2023\/09\/glow-logo.png","width":200,"height":200,"caption":"Glow"},"image":{"@id":"https:\/\/getglow.io\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.linkedin.com\/company\/get-glow-app"]}]}},"_links":{"self":[{"href":"https:\/\/getglow.io\/wp-json\/wp\/v2\/wiki\/9845","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getglow.io\/wp-json\/wp\/v2\/wiki"}],"about":[{"href":"https:\/\/getglow.io\/wp-json\/wp\/v2\/types\/wiki"}],"author":[{"embeddable":true,"href":"https:\/\/getglow.io\/wp-json\/wp\/v2\/users\/3"}],"version-history":[{"count":2,"href":"https:\/\/getglow.io\/wp-json\/wp\/v2\/wiki\/9845\/revisions"}],"predecessor-version":[{"id":9848,"href":"https:\/\/getglow.io\/wp-json\/wp\/v2\/wiki\/9845\/revisions\/9848"}],"wp:attachment":[{"href":"https:\/\/getglow.io\/wp-json\/wp\/v2\/media?parent=9845"}],"wp:term":[{"taxonomy":"wiki-sections","embeddable":true,"href":"https:\/\/getglow.io\/wp-json\/wp\/v2\/wiki-sections?post=9845"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}