{"id":7313,"date":"2024-02-01T16:30:49","date_gmt":"2024-02-01T16:30:49","guid":{"rendered":"http:\/\/getglow.io\/?post_type=wiki&#038;p=7313"},"modified":"2024-11-15T12:49:25","modified_gmt":"2024-11-15T12:49:25","slug":"removing-false-positives-in-uptime","status":"publish","type":"wiki","link":"https:\/\/getglow.io\/wiki\/removing-false-positives-in-uptime\/","title":{"rendered":"Removing false positives in Uptime"},"content":{"rendered":"\n<p>To deliver best in class WordPress uptime monitoring, Glow integrates with <a href=\"https:\/\/uptimerobot.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">UptimeRobot<\/a>.<\/p>\n\n\n\n<p>As a way to minimise false positives, UptimeRobot uses a distributed monitoring system.<\/p>\n\n\n\n<p>All primary checks are made from Dallas in the USA and once a downtime is detected, further requests are then sent from remote nodes located in other countries and continents.<\/p>\n\n\n\n<p>So, if you are getting some false positives, there&#8217;s a pretty good chance that the IPs used in UptimeRobot&#8217;s monitoring are being blocked by the hosting provider.<\/p>\n\n\n\n<p>To get around this, whitelist the IPs below and if you have any further questions after that, reach out to our support team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Locations (+ IPs to whitelist)<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dallas, USA &#8211; 69.162.124.224\/28<\/li>\n\n\n\n<li>Dallas, USA &#8211; 63.143.42.240\/28<\/li>\n\n\n\n<li>Dallas, USA &#8211; 216.245.221.80\/28<\/li>\n\n\n\n<li>Dallas, USA &#8211; 208.115.199.16\/28<\/li>\n\n\n\n<li>Dallas, USA &#8211; 216.144.248.16\/28<\/li>\n\n\n\n<li>Dallas, USA &#8211; 2607:FF68:107::\/48<\/li>\n\n\n\n<li>New York, USA &#8211; 104.131.107.63 &#8211; 2604:a880:800:10::4e6:f001<\/li>\n\n\n\n<li>Singapore &#8211; 122.248.234.23<\/li>\n\n\n\n<li>Singapore &#8211; 128.199.195.156 &#8211; 2400:6180:0:d0::16:d001<\/li>\n\n\n\n<li>Toronto, Canada &#8211; 138.197.150.151 &#8211; 2604:a880:cad:d0::18:f001<\/li>\n\n\n\n<li>London, UK &#8211; 139.59.173.249 &#8211; 2a03:b0c0:1:d0::22:5001<\/li>\n\n\n\n<li>Amsterdam, Netherlands &#8211; 146.185.143.14 &#8211; 2a03:b0c0:0:1010::2b:b001<\/li>\n\n\n\n<li>Toronto &#8211; Canada &#8211; 159.203.30.41 &#8211; 2604:a880:cad:d0::122:7001<\/li>\n\n\n\n<li>Frankfurt, Germany &#8211; 159.89.8.111 &#8211; 2a03:b0c0:3:d0::44:f001<\/li>\n\n\n\n<li>New York, USA &#8211; 165.227.83.148 &#8211; 2604:a880:400:d0::4f:3001<\/li>\n\n\n\n<li>London, UK &#8211; 178.62.52.237 &#8211; 2a03:b0c0:1:d0::e54:a001<\/li>\n\n\n\n<li>Ohio, USA &#8211; 18.221.56.27 &#8211; 2600:1f16:775:3a01:70d6:601a:1eb5:dbb9<\/li>\n\n\n\n<li>Amsterdam, Netherlands &#8211; 167.99.209.234 &#8211; 2a03:b0c0:2:d0::fa3:e001<\/li>\n\n\n\n<li>Dallas, USA &#8211; 216.144.250.150<\/li>\n\n\n\n<li>Virginia, USA &#8211; 34.233.66.117 &#8211; 2600:1f18:179:f900:88b2:b3d:e487:e2f4<\/li>\n\n\n\n<li>Frankfurt, Germany &#8211; 46.101.250.135 &#8211; 2a03:b0c0:3:d0::33e:4001<\/li>\n\n\n\n<li>Dublin, Ireland &#8211; 46.137.190.132<\/li>\n\n\n\n<li>Montreal, Canada &#8211; 52.60.129.180 &#8211; 2600:1f11:56a:9000:23:651b:dac0:9be4 (remote13.uptimerobot.com)<\/li>\n\n\n\n<li>Tokyo, Japan &#8211; 54.64.67.106<\/li>\n\n\n\n<li>California, USA &#8211; 54.67.10.127<\/li>\n\n\n\n<li>Sydney, Australia &#8211; 54.79.28.129<\/li>\n\n\n\n<li>Sao Paulo, Brazil &#8211; 54.94.142.218<\/li>\n\n\n\n<li>Virginia, USA &#8211; 52.70.84.165 (Notifications)<\/li>\n\n\n\n<li>Virginia, USA &#8211; 54.225.82.45 (Notifications)<\/li>\n\n\n\n<li>Ohio, USA &#8211; 3.21.136.87<\/li>\n\n\n\n<li>Ohio, USA &#8211; 18.116.158.121<\/li>\n\n\n\n<li>Ohio, USA- 18.223.50.16<\/li>\n\n\n\n<li>Virginia, USA &#8211; 54.224.73.211<\/li>\n\n\n\n<li>Virginia, USA &#8211; 35.170.215.196<\/li>\n\n\n\n<li>Virginia, USA &#8211; 35.153.243.148<\/li>\n\n\n\n<li>California, USA &#8211; 54.241.175.147<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">.txt versions<\/h2>\n\n\n\n<p>You can also access all the IPs below, in .txt format, if you want to whitelist them in your firewall rules automatically:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/getglow.io\/uptime-whitelist-ips-ipv4.txt\" target=\"_blank\" rel=\"noreferrer noopener\">IPv4<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/getglow.io\/uptime-whitelist-ips-ipv4-and-6.txt\" target=\"_blank\" rel=\"noreferrer noopener\">IPv4 and IPv6 combined<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>To deliver best in class WordPress uptime monitoring, Glow integrates with UptimeRobot. As a way to minimise false positives, UptimeRobot uses a distributed monitoring system. All primary checks are made from Dallas in the USA and once a downtime is detected, further requests are then sent from remote nodes located in other countries and continents. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"wiki-sections":[114],"class_list":["post-7313","wiki","type-wiki","status-publish","hentry","wiki-sections-backups"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Removing false positives in Uptime - Glow<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/getglow.io\/wiki\/removing-false-positives-in-uptime\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Removing false positives in Uptime - Glow\" \/>\n<meta property=\"og:description\" content=\"To deliver best in class WordPress uptime monitoring, Glow integrates with UptimeRobot. 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