{"id":3299,"date":"2021-06-22T15:55:47","date_gmt":"2021-06-22T14:55:47","guid":{"rendered":"http:\/\/getglow.io\/?post_type=wiki&p=3299"},"modified":"2025-03-31T11:26:24","modified_gmt":"2025-03-31T10:26:24","slug":"change-uptime-settings","status":"publish","type":"wiki","link":"https:\/\/getglow.io\/wiki\/change-uptime-settings\/","title":{"rendered":"Change Uptime alert settings"},"content":{"rendered":"\n

Step 1<\/h2>\n\n\n\n

Log in to your account and go to Websites<\/code> from the main left hand menu.<\/p>\n\n\n\n

Step 2<\/h2>\n\n\n\n

Find the website where you want to change the Uptime alert settings.<\/p>\n\n\n\n

Step 3<\/h2>\n\n\n\n

You will now be shown the Website Area<\/code>. <\/p>\n\n\n\n

From the inner menu select Uptime<\/code>.<\/p>\n\n\n\n

Step 4<\/h2>\n\n\n\n

Across the top, click on the Alerts<\/code> tab.<\/p>\n\n\n\n

Step 5<\/h2>\n\n\n\n

There are 2 different alert settings that you can customise:<\/p>\n\n\n\n

    \n
  1. How you want to be notified<\/li>\n\n\n\n
  2. How often notifications should be sent<\/li>\n<\/ol>\n\n\n\n

    Step 6<\/h2>\n\n\n\n

    Email notifications will always be a notification option. To select which teammates should receive Uptime email notifications, simply choose them from the dropdown menu.<\/p>\n\n\n\n

    Note:<\/strong> You can select 1 or more teammates to receive notifications by email and, if you’re using the Reseller<\/a> feature and would like people from your Reseller Agency’s team to also receive email notifications, you’ll be able to select them from the list too.<\/p>\n\n\n\n

    \"glow<\/figure>\n\n\n\n

    If you’ve connected your Slack workspace<\/a> to Glow, you’ll also see an option to receive Uptime notifications to Slack.<\/p>\n\n\n\n

    Open the Slack accordion and select which Slack channel you want to receive Uptime notifications to.<\/p>\n\n\n\n

    Note:<\/strong> You can have notifications sent by both<\/strong> email and<\/strong> Slack.<\/p>\n\n\n\n

    Step 7<\/h2>\n\n\n\n

    To customise when and how often notifications are sent, change the settings in the 2 dropdown menus in the Alert Rules<\/code> section.<\/p>\n\n\n\n

    \"glow<\/figure>\n\n\n\n
      \n
    • The first dropdown – If the site is down for<\/code> – allows you to dictate when you receive the website ‘Down’ notification. Leave it as 0 mins<\/code> and notifications will be sent as soon as Glow marks the site as Down. Change it to, for example, 5 mins<\/code>, and Glow will send a notification only once the site has been Down for 5 mins.
      <\/li>\n\n\n\n
    • The second dropdown – Send a notification<\/code> – allows you to dictate how often the website ‘Down’ notifications are sent. Leave it as Once<\/code>, and Glow will only send one notification. Change it to, for example, Every 10 mins<\/code>, and Glow will send a notification every 10 mins until the website is back online.<\/li>\n<\/ul>\n\n\n\n

      Use these in combination to set your desired alert rules.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Step 1 Log in to your account and go to Websites from the main left hand menu. Step 2 Find the website where you want to change the Uptime alert settings. Step 3 You will now be shown the Website Area. From the inner menu select Uptime. Step 4 Across the top, click on the […]<\/p>\n","protected":false},"author":3,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"wiki-sections":[114],"class_list":["post-3299","wiki","type-wiki","status-publish","hentry","wiki-sections-backups"],"acf":[],"yoast_head":"\nChange Uptime alert settings - Glow<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/getglow.io\/wiki\/change-uptime-settings\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Change Uptime alert settings - Glow\" \/>\n<meta property=\"og:description\" content=\"Step 1 Log in to your account and go to Websites from the main left hand menu. Step 2 Find the website where you want to change the Uptime alert settings. Step 3 You will now be shown the Website Area. 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